Refund policy

30-day returns and exchanges

You may request a return or exchange within 30 days after receiving your order.

To be eligible, the item must be unused, unworn, uninstalled, unmodified, in its original packaging, and accompanied by the receipt or proof of purchase.

How to request a return or exchange

Contact us at safetybrand666@gmail.com before sending anything back. Approved returns must be sent to: Room 1907, Building 1, Huaxia One World, No. 59 Gaoxin Avenue, High-tech Zone, Baoji City, Shaanxi Province, P. R. China.

If your request is approved, we will provide a return shipping label or agree the reimbursement method with you, together with instructions on how and where to send the package. Items returned without prior approval will not be accepted.

Shipping costs and restocking fees

For all approved returns and exchanges—including change-of-mind, ordering the wrong item, or fitment issues—SAFETi covers the original outbound shipping cost and the return shipping cost. For an approved exchange, SAFETi also covers the cost of shipping the replacement item.

No restocking fee applies to approved returns or exchanges.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect so that we can evaluate the issue and make it right.

We cannot accept returns of gift cards. Any other item must meet the eligibility requirements above.

Exchanges

Once an exchange is approved and the returned item is received and inspected, we will arrange the replacement. SAFETi covers the replacement item's outbound shipping cost.

Refunds

We will notify you after receiving and inspecting the returned item. If the refund is approved, it will be issued automatically to your original payment method within 10 business days. Your bank or card issuer may need additional processing time.

If more than 15 business days have passed since we approved your refund, contact safetybrand666@gmail.com.